![]() Once it was a bad door another time it was the clients WiFi had been changed and she did not know it. I would like it them to either come stand in the garage with me while they continue knowing nothing or realize they need to figure it out later and call back. 2x I have explained the problem and because they take sooo long (and I am standing in a hat garage in Houston Tx) I have asked them to email suggestions or call me back they say “No I need you to wait”. sound like they are reading from a script and have no clue what they are doing. ALL other issue I have called RainBird about I have been treated with professionals but for some reason the folks that work the App customer service A. I would give this app 5 stars except for the poor attitude of the customer service. Sometimes if you have a high end security system with complicated fire walks, then all bets are off and you need the customers tech to assist in set up. Regarding set up, If you are having problems it is easier to buy a20-50 WiFi booster and set to 2Ghz to get it to link. My favorite feature is the rain delay I am not sure why it was moved in the recent update not that’s ok. It has easy to use features and many of my elderly clients can use it more conveniently than the actual controller on the wall. I’m not certain, but I believe it also pushed a firmware update to the LNK WiFi module. It’s that simple!Įdit 1: As of release version 2.16, my ESP-TM2 controller now appears to be functioning correctly with respect to the automatic seasonal adjustments pushed out by Rain Bird. The user sets the program time.don’t change that! Adjusted time equals program time multiplied by seasonal adjustment. This is seemingly a simple math problem with the fix being that y’all need to program it so that it doesn’t change the programmed time at all and only changes the adjusted time. I had the impression this was a new problem, but I come to the app reviews and see comments that this same behavior was happening in July of 2020 and here it is November and it still doesn’t work. I called Rain Bird support and had three calls with them. So a zone with a summer run time (100%) of 10 minutes with an auto seasonal adjustment of 50% gets moved down to a runtime of 2 minutes.this repeats each night until the programmed time is eventually down to zero. I have had the WiFi LNK for about two weeks now and I thought I was nuts when the seasonal adjustment was being applied to the programmed time and then applied again to get he adjustment. Auto Seasonal Adjustment is applied twice
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